18 Feb, 2010  |  Written by admin  |  under Ecommerce

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When shopping, most people would want to know what kind of products they are looking at. Usually, even if the product is unknown, if there is a reliable and relevant product information that customers could use in decision making, then that product can still be potentially purchased.

You spend a lot of time trying to make customers get to your site. And, when you are successful, what happens? Does their visiting already means that you are already going to make a sell? Of course not. You have another task to accomplish and that is to make customers buy from you. So, how will you do this? There are a lot of methods that you can try to convince customers to purchase your product. One way is to provide product information to customers.

Make information pages. These pages are very important because not only do they give customer a lot of information they need about a certain product, these pages can also be used to get high rankings in the web. By having a lot of reliable information, your site attracts a lot of spiders to crawl your site resulting to higher page rankings. And it does not take a rocket scientist to figure out what high page rankings mean – priceless credibility in the world of ecommerce.

Use thumbnail images instead of life-size images. Life-size images tend to make loading slow especially on a page that already has a lot of content. By using thumbnails that are linked to larger photos, you make browsing and shopping much easier for customers who have slow internet connection. Anyway, if a buyer is really interested with the product, he or she can just click on the image to get a better view.

Optimize your images using GIFBot. Optimizing images mean carefully choosing the size of the image that you should use in your page. Then, make sure that you check how fast or slow the page loads everytime you use a certain image file type or size. In fact, you should carefully optimize the size of all the images on your Web pages.

Whatever method you use to show product information you should make sure that it does not take so much download time and page size as they would not be of benefit to your ecommerce business. This is because customers are not so thrilled with the idea of waiting for slow pages to load. They would rather go to a competing online store that value the time that they spend on going through products looking for things that they could purchase.

13 Feb, 2010  |  Written by admin  |  under Ecommerce

Drop shipping is a very profitable way of doing internet marketing. Thus, it is just understandable if you get to have a lot of competitors doing the same thing if you also decide to try this route in doing ecommerce business.

That is why it is important that you know how to make your name soar among the hundreds of drop shipping merchants out there. One way of building a name in this kind of business is to establish credibility. In fact, it is one of the most important trait that you should have when you are in this kind of business. You become the bridge to both merchant and customer. Your credibility should answer for itself once they question you why they should go through you if they could just do the purchase directly. So, it is important for a merchant who makes use of drop shipping to know how to build his or her credibility in the world of online business.

Always have a manual that your business plan could follow and your drop shippers could read. In this way, you will be able to show how serious your business is considering the guidelines that you set. Also, aside from creating an impression, it also protects you and your customers avoid and solve future problems.

Another thing that you need to have is consistency. This will help you create a good impression on the merchandisers. Businesses should always be up and running and it is not such a very inviting idea if products do not get sold because you are not consistent with your marketing. Merchants do not get impressed with this and they would not be so interested to do business with you anymore.

You also need to show that you know a lot about the kind of internet business you are in. You need to know what to ask for from your merchants that would make your clients well-informed. You should be able to answer any questions concerning mis-ship rates, wrong product shipping, product quality, policies concerning returning and refunding of products, and quality control. In this way, consumers would know their options whenever some problems arise.

A sign of a professional businessman who does drop shipping is the inclusion of packing slips with the e-tailer’s name. This small gesture will help you have repeat business with the customers that you serve especially if they liked the way they did business with you.

Never take for granted the small comments you get from customers because their impressions count a lot in businesses. There are potential money making secrets that you can device from their seemingly innocent chit-chats.

These are but the basic things that you should know about if you want to become a credible online merchant doing drop shipping in the ecommerce market.